Music Censorship free essay sample

Avoid adding any new information into the concluding paragraph. Include appropriate transitions within and between paragraphs. Post your draft essay as an attachment to campus. THESIS Metal music has both negative and positive effects on todays youth. We will write a custom essay sample on Music Censorship or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Paragraph one In this paragraph I will give the history of metal as well as a definition and a modern description. I will also give the milestones that it has gone through. I will give the history starting point. Paragraph twoIn this paragraph negative stereotypes and assumptions of metal music. Will also look at the negative psychological aspect it has on todays youth This will include any bad reports in news, gossip, and printed paper. I will disprove false accusations of metal. Paragraph three In this paragraph I will state the positive aspect of metal. I will state the good things that metal has accomplished through its history. I will also give show the positive reports in news, and impact on todays youth. Paragraph fourThis will be the over all impact of metal music, weather it be good or bad. This will state which side the evidence favors verses popular opinion. Paragraph five. This will be the conclusion. This of demonstration of the impact as well as how the positive and negative effects affect people. Positive effects even too due to popular belief there are positive effects to heavy metal music. Those positive effects are positive outlet of aggression, the lyrical content brings darker but important facts to light. Music Censorship free essay sample This cause and effect essay analyzes the lyrical content of popular music recordings, cited as censored. Out of 60 articles from the music trade magazines, Billboard and Rolling Stone, 77 instances of censorship were recorded and analyzed. The categories for evaluation were the year of citation, music style, and reason for censorship. Nineteen ninety was the year with the highest number of journal articles (21 ) covering music censorship. Rap (48%) and rock (44. %) music accounted for a large portion of the total censored recordings and the majority of according were censored because of lyrics seen as explicit, profane, obscene or vulgar. In addition, five rock recordings were censored because of objectionable artwork on or inside the covers. Recordings were also censored because of opposition to a view the artist expressed. Two tables depict the years of citation and the reasons for censorship, each according to music styles. (Anthony K. S 1 995) Music has historically been, and continues to be, censored In an attempt to enforce morality. We will write a custom essay sample on Music Censorship or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Its not a coincidence that music censorship In America began to accelerate urine the sass, when traditional and conservative values began to unravel. At the time, order, strict obedience to authority, and conservative values were part of the accepted mindset. (Lombardi, Victor 1991) With the advent of rock n roll, however, young America began to loosen attitudes on Issues relating to morality. Technology also played an Important part In shaping the moral power struggle In the 1 sass. (Lombardi, Victor 1991) For example, the sass era saw similar complaints against flappers and Jazz musicians; however, radio wasnt as dominant at that time.In the sass, radio provided access to new types of music that challenged traditional morality and created the dynamics for music censorship. (Lombard, Victor 1991) In 1 956, Elvis may have been known as the king or rock and roll, but he was very controversial in his performances and mannerisms in the sasss. Ray Charles would also have a very controversial history when It comes to releasing music. Being one of the first artists to turn gospel music to R;B made him his music censored and many of the southern states back in December of 1954. A lot of the artists of the 1 sass paved the way in the starting of music censorship. Moral authorities aim to determine what behavior is acceptable for individuals and for society. Drugs, violence, and especially sex are topics moral authorities attempt to regulate. The end of the sass witnessed many members of society, particularly young adults and teens begin expressing new attitudes about these topics: Sex and drugs were no longer hidden and secretive acts, but something to be exposed and celebrated.A lot of kids look up to those rappers and rock stars as role models and music censorship helps the artist become that good role model. In conclusion, I believe music censorship is a very important part in our community and should always remain. Music censorship may stem from race, fear, and morality Just to name a few sources of censorship. I believe even though music censorship didnt always start off by Just means in the past doesnt mean it isnt Just in the present. References: retrieved from AAU virtual library * Anthony, K. Music Censorship free essay sample This cause and effect essay analyzes the lyrical content of popular music recordings, cited as censored. Out of 60 articles from the music trade magazines, Billboard and Rolling Stone, 77 instances of censorship were recorded and analyzed. The categories for evaluation were the year of citation, music style, and reason for censorship. Nineteen ninety was the year with the highest number of journal articles (21 ) covering music censorship.Rap (48%) and rock (44. 2%) music accounted for a large portion of the total censored recordings and the majority of recordings were censored because Of lyrics seen as explicit, profane, obscene or vulgar. In addition, five rock recordings were censored because of objectionable artwork on or inside the covers. Recordings were also censored because of opposition to a view the artist expressed. Two tables depict the years of citation and the reasons for censorship, each according to music styles. (Anthony K.S 1 995) Music has historically been, and continues to be, censored in an attempt to enforce morality. We will write a custom essay sample on Music Censorship or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Its not a coincidence that music censorship in America began to accelerate during the sass, when traditional and conservative aloes began to unravel. At the time, order, strict obedience to authority, and conservative values were part of the accepted mindset. (Lombardi, Victor 1991) With the advent of rock n roll, however, young America began to loosen attitudes on issues relating to morality.Technology also played an important part in shaping the moral power struggle in the 1 9505. (Lombardi, Victor 1991 ) For example, the 1 sass era saw similar complaints against flappers and jazz musicians; however, radio wasnt as dominant at that time. In the 1 9505, radio provided access to new types of music that challenged rotational morality and created the dynamics for music censorship. (Lombardi, Victor 1 991) In 1956, Elvis may have been known as the king or rock and roll, but he was very controversial in his performances and mannerisms in the sasss.Ray Charles would also have a very controversial history when it comes to releasing music. Being one of the first artists to turn gospel music to R;B made him his music censored and many of the southern states back in December of 1954. A lot of the artists of the 1 sass paved the way in the starting of music censorship. Moral authorities aim to determine what behavior is acceptable for individuals and for society. Drugs, violence, and especially sex are topics moral authorities attempt to regulate.The end of the sass witnessed many members of society, particularly young adults and teens begin expressing new attitudes about these topics: Sex and drugs were no longer hidden and secretive acts, but something to be exposed and celebrated. This shift in outlook began breaking down the traditional moral order in many aspects of society especially music. Race may seem a strange factor in music censorship, but it has played a significant role. In particular, the sass and early sass saw a new genre of music rhythm and blues emerge onto the national music landscape. Magnum, Eric 1989) R;B music included freely expressed sexual desires, clear drug references, and other features that were not as prevalent in other forms of popular music. R;B was and still is?dominated by black musicians and traditionally was enjoyed mainly by black audiences. (Magnum, Eric 1 989) When its audience expanded to include mainstream white youths and young adults, this was a problem for many older whites who considered R;B music as a threat that corrupted young people and promoted moral behavior. (Magnum, Eric 1989) This phenomenon prompted moral authorities to take action.

The term digital technology” refers to the technology that is electronic or computer based The WritePass Journal

The term digital technology† refers to the technology that is electronic or computer based The term digital technology† refers to the technology that is electronic or computer based Introduction Digital marketing and communicationParadigm on Customer Loyalty and branding communications in the field of digital marketing communications E-Marketing Mix.E-product strategiesE-price strategiesE-place strategiesE-promotion strategiesConsumer online buying behavior. Online marketer’s persuasion tools and the Web experience Consumer Relationship management and ICTCRM: DEFINITION AND BENEFITS EVALUATION ICT MANAGEMENT PRACTICES AND CRM BENEFITS References Related Introduction The term digital technology† refers to the technology that is electronic or computer based, . The field of digital technology is incessantly evolving and has dramatically changed the way of communication in a variety of arenas. Digital technology has made its mark in the technology world; everything is seemed to be inspired by it. Things had become easy and handy to maintain. It is so vast that now we have different types of digital media available that are run on different platforms but they have a common character that is they all use digital technology. Digital technology enforces an electronic media in to new world. Computer, Television, audio/video devices, I Pods, cellular phones etc. The effect of the digital media is common everywhere. , Newspapers books and magazines are also become digital. This is because of the latest facilities and features that digital technology provides to its end users. Digital marketing and communication The concept of â€Å"digital marketing† has been used more frequently and operationally, where as the theoretical understanding and comprehensive models of  Ã‚   why and how to use different digital channels are still in developing process. Urban (2004) suggests,   â€Å"The Digital marketing uses the Internet and information technology to extend and improve traditional marketing functions.† He relates all the traditional 4 P’s, and focused on both customer retention and acquisition.  Ã‚   Terms like   â€Å"interactive marketing,† â€Å"one-to-one marketing,† and â€Å"e-marketing† are close to digital marketing, but neither are they defined very precisely. Coviello et al,(2001) define e marketing as â€Å"using the Internet and other interactive technologies to link the firm with the identified or targeted customers.   They consider e- marketing as a subject of e-commerce. They focused e- marketing as managing continuous IT-enabl ed relationships with consumers by forming dialogue and interactivity (scripts). Paradigm on Customer Loyalty and branding communications in the field of digital marketing communications As described in Fig. 1 which proposes an integrative model of the effects of digital marketing communication on customer loyalty. This model consists of means of brand communication via different sources or channels.  · Moderators interactivity and personalization  · Outcomes -Perceived values and commitment,  · Customer loyalty, Mediators customer characteristics, situational factors, involvement, and relationship. By â€Å"brand communication† we refer the quality of communication between the brand and customers. It includes direct marketing, advertising, newsletters, or any other related consumer’s activity in a brand community. This complies the process of building brands and customer relationships is much more efficient than traditional media advertising as example given by Aaker and Joachimsthaler 2000, Duncan et al,1998. The presented model focused on how brand communication affecting customer loyalty. There are two main factors in building brand communication what are expected to affect customer loyalty and its frequency example, how many brand messages and content, promotional or relational. The main outcome in the model is customer loyalty is divided into behavioral example purchases and attitudinal loyalty or consumers brand attitude. For true customer loyalty to exist, a pattern of repeat purchases must be accompanied by a positive attitude ( Jakoby and Chestnut 1978). This distinguishes it from spurious loyalty, where only behavioral loyalty is detected with low relative attitudes (Dick and Basu 1994). Brand communication can also be personalized. For example, customer profiles or preferences effects the brand communication are constructed in customers minds through information so the assumption also mediating factors that affect how the loyalty effects of DMC are created. They can be used to create customized message content for different marketing segments or individual customers delivered via their chosen channels that increase the value of communication to the customer.   Identifying the content, timing, and channels are also personalized elements to look after. Brand contacts can differ interactively example customers can search the information or make inquiries, and can leave the feedback or various other activities with marketers or other customers can be processed. It leaves the positive effect on customer loyalty. Interactivity can be described as its divisions: Functions (e.g. a web contact form), Processes (e.g. that messages are contingent upon previous messages), Perceptions (how customers perceive interactivity), and time spent Brand (e.g. playing games on branded website). The effects of brand communication on customer loyalty can be verified from behavior and attitudes of the consumer: example purchases, visits, brand satisfaction attitudes, feedback forms etc E-Marketing Mix. The e-marketing mix considers the elements of presenting the marketing mix online. E-product strategies The buyer knows immediately about product features, the facts, not sales persons, consumers know what they get as the verity of choices available. The buying process is also customized for returning visitors, making repeat purchases easier. Organisations can also offer immediately ancillary products along with the main purchase. Example, the chance to buy extra printer cartridges along with your purchase of your printer online.   The product can also be customised to consumers needs. E-price strategies The Internet has made pricing very competitive. Many costs i.e. store costs, staff cost have disappeared .The Internet gives consumers the power to shop around for the best deal at a click of a button. The competition on pricing is unpredicted and global. . The online auction company www.ebay.com has grown in popularity with thousands of buyers and seller bidding daily. E-place strategies One of the biggest changes to the marketing mix is online purchasing. Consumers purchase direct from manufacturers cutting out retailers totally. The challenge for online retailers is to ensure that the product is delivered to the consumer within a reasonable time. Location is important within our place strategy. Online location can refer to where links are placed on other websites. Placing a link on www.google.com home page would generate high consumer traffic for you. Knowing your customer and knowing where they visit should help you understand where to place your online links and advertisements. E-promotion strategies Promoting products and service online is concerned with a number of issues. E-promotion includes: Having a domain name.: (A recognisable domain name is first stage towards e-promotion. Organisations such as egg.com have successfully positioned their brand on the online world. ) Banner promotions: (Placing banner advertisements on other WebPages )   Web public relations (WPR):   E-leaflets: Direct email: (It is a popular and common form of e-promotions, although slowly becoming the most hated my many consumersDirect emailing is also known as SPAM which stands for Sending Persistent Annoying eMail. (SPAM). ) Consumer online buying behavior. The consumers† buying behavior has always consider as a popular marketing issue, with broadly considered and also debated over the last decades. The principal approach, explaining fundamentals ways of customer behavior, mention the customer buying procedure as learning, information-processing and decision-making action categorized in various following steps: Identiï ¬ cation about a particular problem Search tool that contains information. Alternative evaluations. Purchasing making decision. Post-purchase behavior (Bettman, 1979; Dibb et al., 2001; Jobber, 2001; Boyd et al., 2002; Kotler, 2003;Brassington and Pettitt, 2003) To understand the mechanism of virtual online shopping and the consumer relationship behavior of the online customers is a main concern for practitioners challenging in the fast growing practical marketplace. By giving the constant expansion of using the Internet techniques in terms of user statistics, transaction volume and business infiltration to the huge amount of research attempt is not giving any kind of surprising. There is 20 per cent of Internet user in several countries who already purchase goods and services online (Taylor Nelson Sofres, 2002) while about     50 per cent of US net user frequently buying online. (Forrester Research, 2003). These kinds of development are regularly transforming e-commerce into a mainstream business activity while at the same time online customers are growing and practical vendor understand the importance and necessity for an expert and customer-oriented approach. While totally understand the needs of customers and behavior of the consumer who dealing online (Lee, 2002) while most of them â€Å" . . . continue to resist with how successfully to market and sell goods online† (Joines et al., 2003, p. 93). A very significant input in classify the rapidly growing number of investigate papers on the issue of the effective customer’s behavior is the study of Cheung et al. (2003). The ï ¬ ndings of their complete prose review are summarizing in a form that depict the major category of factors that disturbing the online consumer. Online marketer’s persuasion tools and the Web experience Next to the personal and external uncontrollable factors inï ¬â€šuencing the buying behavior, exposure of customers to the company’s marketing can affect the decision-making by providing inputs for the consumer’s black box where information is processed before the anal consumer’s decision is made (kolter, 2003). Online marketers can inï ¬â€šuence the decision making process of the virtual customers by engaging traditional, physical marketing tools but mainly by creating and delivering the proper online experience, the Web experience: a combination of online functionality, information, emotions, cues, stimuli and products/ services, in other words a complex mix of elements going beyond the 4Ps of the traditional marketing mix. The prime medium of delivering the Web experience is the corporate Web site, the interfacing platform between the ï ¬ rm and its online clients (Constantinides, 2002). Consumer Relationship management and ICT The Customer Relationship Management (CRM) is now became a strategic imperative for all company as its efficient execution be able to add to customer satisfaction, reliability and maintenance and so, in general sale and replicate purchases (Feinberg Kadam 2002, Kotorov 2002, Anton Hoeck 2002). However, though CRM is consider as one of the fastest growing management approaches thay is   adopted across many business firms (Adebanjo 2003) and mainly tourism and hospitality firms (Sigala 2003), CRM operation is not mean to always delivered the predictable results (Rigby et al. 2002), many CRM initiative have unsuccessful (Early 2002, Feinberg Kadam 2002), while Kekoe (2002) notify that almost   20% of business executive were   claimed that CRM initiative had   been damage by   consumer relationships. With a result, several organisation in the tourism sector are presently surprised their CRM funds or delay implementation of their future project (Sigala 2003a). Furthermore, th e incapacity of CRM application to carry expected profit has not just intensify the legality of earlier findings and claims about the ICT productivity paradox (Sigala 2003b), but it is also boost with current investigate, which is reflect with the huge number of study investigative the grave success factor of CRM (e.g. Cann 1998, Rigby et al. 2002, Rheault Sheridan 2002). Though, even if these studies offer personal evidence of the impact of ICT management practice on CRM effectiveness, and also there is a lack of experimental studies that may questioning the association in between CRM association and presentation aspects (Tu et al. 2001). Karimi et al. (2001) showing the full force on ICT association to perform on consumer service application, but there   is a procedure has been   unsuccessful   for   providing full   proof of the relative of these create with concert profit. CRM: DEFINITION AND BENEFITS EVALUATION CRM realization is greatly reliant on and driven by ICT tools advances (Bradshaw Brash 2001), it is broadly argued that CRM is a combination of software, hardware, processes, management commitment, and application (Sigala 2003a, Rigby et al. 2002). The ICT tools exploitation and their integration with the applications of CRM are expected to take a number of benefits such as (Krishnan et al. 1999, Fitzsimmons Fitzsimmons 1997): improved service and product quality; customer satisfaction; improved financial performance, higher productivity; and formation of barriers to entry; customer services and enhanced convenience through the initiation of new products and various other service/delivery channels. The diverse CRM tools enabling such benefits can be classified as follows (Dyche 2001, Karimi et al. 2001): operational tools for improving customer service, automating sales force, online marketing, etc; improving relationships, analytical for building data warehouses, analysing data e tc; collaborative for the creation of online communities, service personalization ;developing b2b customer exchanges, etc. Customer focused CRM applications help firms in enhancement of effectiveness and efficiency of customer service, online sales and marketing,aby automating: 1)asales forceaprocesses toareduce informationaasymmetry andadelays, and toaimprove efficiency; 2) callacentre’s andaintegrating customeradatabases to reduce staffarequirements and theatotal cost ofaownership of callacentres; 3) e-mailainteractions withacustomers to improveacustomer service andaservice efficiency andaintegrate e-mail, telephone andaweb interfaces; and 4) customer responsesaand profiles, tracking marketingacampaigns throughavarious media across a numberaof channels and managingaquote andaproposal processesafrom negotiationsato closing. Operational focusedaCRM processes benefitafirms in supply chainamanagement, orderamanagement andaservice field by: 1) usingadatabase information and supp lierapipeline processes toaforecast demandamore accuratelyaand create viableascheduling applications;a2) reducing overallaproductionacostsaby streamliningathe flow ofagoods through productionaprocesses and byaimproving informationaflow; and 3)aimproving lead time/qualityaand enabling moreacustomization at a loweracost. ICT MANAGEMENT PRACTICES AND CRM BENEFITS ICT managementasophistication is found toasignificantly moderate the materialisation of the fullaICT business valueaand has been traditionallyaused to characterise aafirm’s evolution in itsamanagement orientation,aplanning, organisationaand control aspectsaof its ICT functiona(Karimi et al. 2001, Sigala 2003b, Tallon et al. 2000). Greater ICTamanagement sophistication is characterised by (Karimi et al. 2001):athe IT manager beingaaware of the firm’s long-termastrategic plans; theafirm’s future strategicaplans being explicitly consideredaduring ICT planning; and theaICT performanceabeing evaluated based onacontribution to the overallafirm’s objectives andanotexclusively on cost savings.aParallel, in firms withahigh ICT managementasophistication, top managementais expected to have greateraknowledge about ICT andaparticipate moreaactively in ICTaplanning.   Moreover,astudies investigatingathe ICT productivityaparadox have also revealedathat CRM benefitsâ₠¬â„¢ materialization depends onathe sophistication ofaICT management as CRM successais inhibited/facilitated by theafollowing factors: failure to developaa CRM strategy andaadopt a strategic orientationa(Cann 1998, Rigby et al. 2002, Sigala 2003a); lack of robustaimplementation approaches (Rheault Sheridan 2002, Adebanjo 2003); lack ofameasurement tools (Abbot 2001); selectionaand configuration of theaCRM tools according to businessaprocesses and strategic goals (Rheault Sheridan 2002; Adebanjo 2003); ICTaimplementation and integration (Cavaye 1995, Adebanjo 2003, Sigala 2003a); ICTamanagement (Karimi et al. 2001); and management of organisationalachange, cultural management (Corner Hinton 2002, Sigala 2003a, Fjermestad Romano 2003).   Previous research (Karimi et al. 2001, Tallon et al. 2000) has also proved thatacorporate strategic ICTagoals have a direct as well as anaindirect (by influencing the wayaorganisations plan, invest, useaand monitor ICT projects) impact onaICT be nefits. Based on this analysisathe followingahypotheses can beaproposed: H1) managers in firms with moreafocused goals for ICT will perceiveagreater CRM benefits; and H2) managers claiming higherasophistication in their ICT managementapractices will perceiveahigher CRM benefits. References Urban, Glen L. 2004. Digital Marketing Strategy: Text and Cases, New Jersey: Pearson Prentice Hall. Coviello, Nicole E., Roger Milley and Barbara Marcolin. 2001. â€Å"Understanding IT-enabled Interactivity in Contemporary Marketing.† Journal of Interactive Marketing 15 (4): 18-33. Aaker, David A. and Erich Joachimsthaler. 2000. Brand Leadership. New York: The Free Press. Duncan, Tom and Sandra E. Moriarty. 1998. â€Å"A Communication-Based Marketing Model for Managing   Relationships.† Journal of Marketing 62 (April): 1-13. Jacoby, Jacob Chestnut, Robert. 1978. Brand Loyalty: Measurement and Management. New York: Wiley. Dick, Alan S. and Kunal Basu. 1994. â€Å"Customer Loyalty: Toward an Integrated Conceptual Framework†, Journal   of the Academy of Marketing Science 22 (2): 99-113 Bettman, J.R. (1979), An Information-Processing Theory of   Consumer Choice, Addison-Wesley, Glen View, IL. Dibb, S., Simkin, L., Pride, W.P. and Ferrell, O.C. (2001), Marketing Concepts and Strategies, 3rd ed., Houghton-Mifï ¬â€šin Company, Boston, MA. Boyd, H.W., Walker, O.C., Mullins, J. and Larre ´ che ´ , J-C. (2002), Marketing Management, A Strategic Decision-Making Approach, McGraw-Hill/Irwin, Columbus, OH. Kotler, P. (2003), Marketing Management, 11th ed., Prentice-Hall International Editions, Englewood Cliffs, NJ. Brassington, F. and Pettitt, S. (2003), Principles of Marketing, 3rd ed., Prentice-Hall/Financial Times,Englewood Cliffs, NJ. Taylor Nelson Sofres (2002), The TNS Interactive – Global eCommerce Report,availableat;www.tnsofres.com/ ger2002/home.cfm Brassington, F. and Pettitt, S. (2003), Principles of Marketing, 3rd ed., Prentice-Hall/Financial Times,Englewood Cliffs, NJ. Forrester Research (2003), â€Å"Forrester Research projects US ecommerce to hit nearly $230 billion†, press release,   available at: www.forrester.com/ER/Press/Release/ 0,1769,823,00.html, and â€Å"Consumer technographics: the online consumer 1998 to 2003†, available at: www.forrester.com/ER/Research/Brief/Excerpt/ 0,1317,17225,00.html Lee, P-M. (2002), â€Å"Behavioral model of online purchasers in e-commerce environment†, Electronic Commerce Research, Vol. 2, pp. 75-85. Constantinides, E. (2002), â€Å"The 4S Web-marketing mix model, e-commerce research and applications†, Elsevier Science, Vol. 1 No. 1, pp. 57-76. Feinberg, R., and Kadam, R. (2002). e-CRM web service attributes as determinants of customer satisfaction with retail Web sites, International Journal of Service Industry Management, 13 (5), 432 – 451 Anton, J., and Hoeck, M. (2002). ebusiness Customer Service, The Anton Press: Santa Monica, CA Adebanjo, D. (2003). Classifying and selecting e-CRM applications: an analysis based proposal, Management Decision, 41 (6), 570 – 577 Sigala, M. (2003a). Implementing Customer Relationship Management in the hotel sector: Does ‘IT’ always matter?†, 11th European Conference on Information Systems (ECIS) â€Å"New Paradigms in Organisations, Market and Society’: UniveS. Cuore, Naples, Italy 16 – 23 June, 2003 Kekoe, L. (2002). Long live e-business: software is finding a new role in helping companies to share information effectively†, Financial Times, March 16, 14 Cann, C. (1998). Eight steps to building a B2B relationship, Journal of Business Industrial Marketing, 13 ( ¾), 393 – 405 Rigby, D., Reichheld, E., Schefter, P. (2002). Avoiding the four perils of CRM, Harvard Business Review, 80 (2), 101 – 109 Rheault, D., and Sheridan, S. (2002). Reconstruct your business around the customer, The Journal of Business Strategy, 23 (2), 101 – 109 Karimi, J., Somers, T., and Gupta, Y. (2001). Impact of Information Technology Management Practices on Customer Service†, Journal of Management Information Systems, 17 (4), 125 – 158 Krishnan, M., Ramaswamy, V, Meyers, M. and Damien, P. (1999). Customer satisfaction for financial services: the role of products, services ad information technology. Management Science, 45(9), 1194 – 1209 Fitzsimmons, J. and Fitzsimmons, M. (1997). Services Management: Operations, Strategy, and Information technology. Irwin: New York. Dyche, J. (2001). The CRM handbook: a Business Guide to CRM, Addison Wiley: Boston, MA Abbott, J. (2001). Data data everywhere   and not a byte of use. Qualitative Market Research: An International Journal, 4 (3), 182 – 192 Rheault, D., and Sheridan, S. (2002). Reconstruct your business around the customer, The Journal of Business Strategy, 23 (2), 101 – 109 Adebanjo, D. 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Alcohol Abuse in America

Alcohol abuse in the United States has a long history of boys drinking. European businessmen and colonists initially introduced alcohol to the United States. Most of us soon fell in love with this new drink. 150 years from the colonial period to the revolutionary war was an era where alcohol was truly popular. Alcohol is considered to be a good creature of God. It is used as a medicine and is considered a tool for relaxation and good fellowship. This alcohol concept changed dramatically in the mid 1800 's. Alcohol is the most widely used and abused drug in the USA. Alcoholism is a national epidemic affecting 80% of the population. A nationwide household survey conducted in the mid-1990s concluded that 103 million people are currently drinking and 11 million people are heavy drinkers. Approximately 10% of the US population is alcoholic, with 5 to 7 affected by poisoning. In the United States, alcohol-related crime accounts for 54% of murder and attempted attempts, 68% mansion assault, 52% rape and / or sexual violence, and 48% robbery. According to a survey on drinking at university, university students aged 18 to 24 drink alcohol and cause about 1,400 deaths, 500,000 injured people, and 70,000 sexual assaults or sexual assaults each year . The social cost of alcoholism causes annual losses of 100 billion dollars of productivity and associated health costs. Alcohol abuse in the United States has a long history of boys drinking. European businessmen and colonists initially introduced alcohol to the United States. Most of us soon fell in love with this new drink. 150 years from the colonial period to the revolutionary war was an era where alcohol was truly popular. Alcohol is considered to be a good creature of God. It is used as a medicine and is considered a tool for relaxation and good fellowship. - Media perception of puberty, alcohol and driving is very obvious. Almost all articles, reports, or documentaries (especially if they are combined) on these things a re indicative of irresponsibility, danger and / or violence and aggression

Assignment 2 Essay Example | Topics and Well Written Essays - 250 words

Assignment 2 - Essay Example Considered as one of the best living American writers, McCarthy has written 10 novels in the span of four decades, but never once was he interviewed on television. This is what makes this Oprah interview special. Because this is a first for McCarthy (Winfrey, 2008), we might expect that he will be uncomfortable and might find it difficult to answer some of the questions. To prevent this from happening, Oprah went to Santa Fe where McCarthy is working so that he will be in a familiar setting and reduce the anxiety since there are no other people in the room (except for the camera man, of course). Moreover, Oprah chose to open the interview with the obvious question: Why did McCarthy never had any TV interview? This was something that the world renowned author can easily address this because he probably rehearsed this a number of times in different interviews before. From this question, Oprah went on to ask subtle, more personal questions so as to understand how McCarthy works and what inspires him to do what he does. Oprah’s interview had a good combination of direct, open-ended questions. The progression of her questions were well timed, starting with question pertaining to the author’s work before going into details which will force the interviewee to â€Å"think deep† and â€Å"reach into the heart† to find the answers. Aside from the questions, Oprah also showed a real interest in the information being provided by the interviewee. She looks directly at McCarthy and she provides her own reactions to his responses. While I am pretty sure that she had an interview agenda, she does not have it written down, she has remembered all the questions she wants to ask, but she phrases it in the same language used by her interviewee. This way, she improves the communication between them, and it also allows the interviewee to feel that Oprah was really listening to what he

Feedback Essay Example | Topics and Well Written Essays - 500 words

Feedback - Essay Example nd of the first placement student social work should demonstrate effective use of knowledge, skills and commitment to core values in social work in a given setting in predominantly less complex situations, with supervision and support. They will have demonstrated capacity to work with people and situations where there may not be simple clear-cut solutions. By the end of last placement student social workers should have demonstrated the knowledge, skills and values to work with a range of user groups, and the ability to undertake a range of tasks at a foundation level, the capacity to work with more complex situations; they should be able to work more autonomously, whilst recognising that the final decision will still rest with their supervisor; they will seek appropriate support and supervision. Mimi instructed the children with clarity about the activity and how to care for it afterwards (name and brief instruction on the plastic cup) she displayed patience when reminding the children how much water/seeds where needed. Even after they had completed the task (wanted more seeds) an understanding of the differences in age and ability was reflected in her approach – giving me or less where necessary. Mimi respected the children wishes by allowing then not to participate if they didn’t want to, health and safety was adhered to by Mimi ensuring that hands where washed after the activity and area was swept clean and all traces of debris cleared. I would consider the feedback given by the professional as an apt assessment of my engagement in social work activity throughout my placement period. Indeed, I concur that the instructor guided me well through the activities. We held several close meetings with the qualified social worker, and I must confess it was quite intimate. Never have I engaged a qualified person in his/her field in a close discussion. I would confess it was the first time. Nevertheless, I composed myself and managed to participate objectively

Rizal in Dapitan Essay Example for Free

Rizal in Dapitan Essay A Simple and Prolific Life of Rizal in Dapitan â€Å"Simple yet prolific† is the best word that can describe the life of Rizal in Dapitan. It is simple in a way that he lives like an ordinary people and prolific because when he was there, his time was not wasted and made a lot of contribution not only to the place but also to the people. In the first part of his exile, he lived in a commandant’s house but after winning the second prize in the Manila Lottery and also from his savings being a merchant and farmer, he bought a land in Talisay. In this place, he built three houses made of bamboo, wood and also nipa with different shapes. The first house served as his home, the second house is for his students and lastly, the third house is for his chickens. Even though Rizal is in Dapitan, he continued to send a letter to Ferdinand Blumentritt that described his life in Dapitan. The letter says that Rizal is waking up early in the morning to feed his chickens and cook for their breakfast. After eating their breakfast, Rizal treats those patients who come to his house and also those in towns. In the afternoon, after being a doctor in the morning, he transformed into teacher to teach the young boys in their town. These young boys do not have any tuition fee, but there is one condition, they have to work, especially in the farm, together with Rizal. And Rizal ended the day in reading and writing. After 4 years, he left Dapitan but Rizal’s presence remains there because he has a lot of contribution and also some projects that until now are running. One of his contributions is the good waterworks system he constructed in the province. As you can remember Rizal studied surveying when he was in Ateneo Municipal. Rizal also has a lot of contributions to the agricultural development, in his multi hectare land; he planted crops and fruit-bearing trees together with his students. He also introduced the modern methods and machineries in farming and also in fishing to many of our Dapitenos. By these many reasons, we can’t deny that Rizal was truly loved by all Dapitenos. As you can see, when Rizal left Dapitan, all of his students, their parents and also ordinary people together with a band said their last goodbyes.

Demolition Man :: essays research papers

"Demolition Man" "Demolition Man" is an action/science fiction movie staring Sylvester Stallone as a police officer named John Spartan, Wesley Snipes as a criminal named Simon Phoenix, and Sandra Bullock as an SAPD officer named Lenina Huxley. The movie begins in the year 1996 in the "out of control" city of Los Angeles. The city is out of control. John Spartan arrests Simon Phoenix for a hostage situation, but the hostages are killed and Spartan is charged with their murders. Both men are then sent to a prison where they are to be frozen until their parole. In 2023 when Phoenix is thawed out for his parole hearing he kills some prison officers and then he escapes. Because of Phoenix's actions Spartan is thawed out in order to recapture Phoenix. After Spartan is released he teams up with Lenina Huxley. Spartan and Phoenix have been frozen for 36 years. When they are released the city has changed dramatically, it is now a computerized society called San Angeles. In the city of San Angeles there is no chaos, everything is controlled and in complete harmony. In San Angeles everything that is harmful to people is illegal. Smoking, drinking, salt, caffeine, spicy foods, meat, and contact sports have been banned. This computerized society can keep track of every citizen because they all have a microchip in their bodies and there are cameras on every corner. There are fines for cursing and dirty jokes. The music that the citizens in San Angeles listen to is commercial tunes. Taco Bell is the only restaurant because of the franchise war. San Angeles has a lot of control of its citizens. There is rarely any physical contact, the clothing is bland and it covers up most of the body. Fluid transfer is illegal so women have to go to a clinic and be tested in order to get pregnant. The people who will not obey the strict rules of San Angeles live underground in tunnels and sewers. They are called Scraps or Hooligans. The tunnels and sewers are very dirty, smelly and crowded. The Scraps are against the rules of San Angeles because they feel they take their freedom of choice. The Scraps drink alcohol, eat meat, and curse freely. Because of their behaviors and beliefs the Scraps are seen as outcasts from the rest of society and they are left to fend for themselves.

Describe the hardware and software used to create and edit graphic images Essay

Hardware – A hardware is a device that is manually connected to the computer. An example of hardware is a computer monitor that allows you to see what you are doing on the computer. Graphics Card – In order to create a graphics image, a graphics card is necessary. The graphics card proceeds digital information directly from the operating system stating what needs to be shown on the monitor. The graphics cards are needed to produce images that meet the wants of the users by using the abilities of the monitor. Internal Memory – The interior memory of a computer is called RAM. It is mainly used to hold programmes and pages that are open or any documents and graphics that the user is viewing. This is useful for creating graphics images because once the programme or document is in the RAM then it works at a higher speed which is good because users are able to complete their work at a faster speed and don’t have to experience any problems. Processor – The processor is the main part of the computer system, it allows the operating system and other programmes to run on the computer system. The processor also works out the calculation that is required to operate digital graphics. The processor is important in continuing the performance with difficult digital images. Digital Camera – When working with digital graphics, professionals will usually need to bring in their own images for their work so they will usually use digital cameras. By using digital cameras it will be easy for them to put the pictures directly onto the computer system from the digital camera. This could either be done by a cable or a card. Fire Storage – When working with digital graphics they will need to be saved onto the computer system so they can be used again by the designer. They may also need to be modified by backed up or even sent to other people that would need to see the images such as a client so they will need to be saved in order to complete those steps. USB Devices – With digital graphics using a USB device is need in order to input or move graphic images to another computer or onto a different device such as a digital camera. Input Devices – When dealing with digital graphics input devices are useful and important as the user can capture the images and put the onto the computer system. Graphical input devices include a scanner or a graphics tablet. Software – A software is a typoe of programme that is run on the computer. Example of softwares include photoshop and fireworks. Vector Based Graphic- Vector based graphic softwares include CorelDraw. CorelDraw is a vector graphic editing software that allows graphic designers to edit their work by uisng the following software. Vector images are diagrams and graphics because they are able to have a higher resolution so the pictures are clear. Vector images are also good for enlarging and reducing size as they will not loose the focus of the image. Bitmap Based Graphic – Bitmap based graphic softwares include Corel Paint Shop and Microsoft Paint. Both Corel Paint Shop and Microsoft Paint are graphics paint programme and are used to create bitmap grahics. Bitmap graphcis differs from vector graphics due to bitmap graphics having a large file size when saved onto a drive. Bitmap graphics also lose the focus of the image when they are enlarged or reduced with size. Bitmap graphics are good when they are used for screenshots and webpage pictures. Photo Manipulation – Photo manipulation sotware applicatios are professional bitmap programmes that have the necessary tools in order to manipulate the photographs. Examples of photo manipulation softwares include Corel Photo-Paint and Adobe Photoshop. Other softwares include: Image Viewers and Photo Galleries Image Viewers – Image viewers are certain programmes that allow users to see a view of the folder with previews of the files that are located in the folders. Examples of image viewers include Microsoft Windows Explorer. With Microsoft windows explorer the user will be able to set the view at different sizes e. g. medium, large or extra-large icons in order to see the files in the folders. Photo Galleries – Photo galleries is a software that shows a gathering of photos. Photo galleries are often used for a collection of web pages to show he images that different people have posted.

Health care provider Essay

Greg Wilson, a 65-year-old man, is diagnosed with pneumonia. He has a history of congestive heart failure. His physician has ordered an antibiotic for the pneumonia and he takes digoxin every day. As the health care provider, which question would you ask first before administering his antibiotic? Why is the first dose of the antibiotic twice as much as the maintenance dose? Which variables may slow his metabolism and excretion? You should submit your initial response to each discussion question by Wednesday at 11:59 pm (MT) each week. You are also required to respond to a peer and/or their instructor on one other day of the week. LP2.1 Discussion: Medication Effects As a health care provider we must ask the right questions especially before administrating any medication. In the case study for Greg Wilson, the first and most important question his health care provider should ask is â€Å"have you ever had an allergic reaction to an antibiotic?† The reason for this question is imperative because it helps the provider to determine which antibiotic is best for him. If Greg Wilson has had a reaction before, the health care provider can avoid and more complications to Greg. Sometimes a provider will prescribe a prescription that will have instructions that instruct the patient to take two doses on the first dose, and after the first dose to take only one dose. This form of administrating medication is known as the loading dose. The loading dose is when a patient takes the initial dose that is often the maximum dose and then continues taking the medication using a smaller dosage. The reason for using this method is to quickly elevate the level o f the drug in the blood. The health care provider that is responsible for Greg Wilson’s prescription must also factor in other variables regarding the patient. The following variables must be known in order to administer the correct medication and dosage for it to be effective. * Age – as we get older our metabolism and excretions become slower, which can cause effects on how the medication is absorbed and excreted. * Weight – many drug doses depend on the weight of a patient. In most cases the heavier the patient the higher the dosage. * Gender – Men and women have different factors that cause them to respond differently to medication. Some factors are pregnancy, ratio of fat per body massdiffers in men and women, and hormone levels are also different in men and woman These factors are important because they all have some effect on how a patient’s body is going to react to the medication they were provided. The effectiveness and possible side effects of medication are all determined on many things, and it’s the health care provider’s responsibility to know a lot of important information about a pat ient in order to provide them the best care they can offer. Sources: Essentials of Pharmacology for Health Occupations, Sixth Edition

Too Many Things To Write About

Too Many Things To Write About â€Å"If neurotic is wanting two mutually exclusive things at once and the same time, then I’m neurotic as hell. I’ll be flying back and forth between one mutually exclusive thing and another for the rest of my days.†Ã‚  - Sylvia Plath, The Bell Jar A common complaint But writing anything is progressive. Even writing the wrong story, if there is such a thing. Putting words on paper, crafting plot, molding character, solving structure are all positive, advancing efforts in the evolution of a writer. All that time stressing and not writing is wasting time you could spend writing. I have a partial novel on a flash drive. I doubt Ill ever complete it, because Ive found other writing I love better. However, the weeks and weeks I spent writing those thirty thousand words taught me what I wanted and didnt want to write. It was an over-zealous project for me at that stage of my career, but the lessons were legion. I admire that unfinished piece as many stair steps toward what I ultimately published. Ideas. . . we all have them. Some of us incessantly ponder them in their heads. Others of us just write lists of them. Others carry through and complete the stories. Most of those stories wont see the light of day, will be rejected, or will simply become dead ends. But those writers. . . the ones who go through the sweat of crafting those ideas into words, will have taken the biggest strides forward. Those are the ones who will one day strike gold Merry Christmas, Happy Holidays, and heres to writing badly in order to find the good.

Global economic and marketing Essay Example | Topics and Well Written Essays - 1250 words

Global economic and marketing - Essay Example 1.3 Decreasing the price of a commodity does not necessarily mean that a business establishment will realise profits. This is because there are other market forces such as competition that decide the price at which good and services are to be offered in the market. This being the case the management of the company should perform an assessment of the market in order to understand how various factors affect the price and demand of transport. After doing so the company will be well equipped to know to which level they should lower their prices in order to enjoy profits. Question two 2.1 One notices that changes in the income tax change in different ways from 2008 to 2013. This can be attributed to various factors that force the government to adopt taxation policies. For instance, when the government is running on a deficit budget then it is within reason that the government increases the income tax rate or tax band in order to increase its revenue. From the data provided one establishes the United Kingdom does not increase the tax rate but it increases the tax band. This is considered by various scholars as a good policy to adopt when allocate tax revenue especially in economic turmoil times. The tax system of the United Kingdom is designed in a manner in which those who earn minimum wages are charged lower taxes than those who earn higher amounts. For instance a person who earns 150,000 pounds is charged a higher tax rate when compared to one who earns 10, 000 pounds. This is so since the one earning above 150,000 falls under three different tax bands with three different tax rate each higher than the other. As a result their salary is deducted a considerable amount of their tax money. The United Kingdom government employs a tax system based on tax bands rather than increasing tax rates in order to ensure that low income earners are not deducted huge sums of money as income tax while at the same time the government continues to earn more revenue from those earnin g high incomes. In short, it is a good policy adopted since the latter complements the previous. 2.2 Income level 1 - ?10,000 2008-09 2009-10 2010-11 2011-12 2012-13 Personal allowance ?6,035 ?6,475 ?6,475 ?7,475 ?8,105 Income after reduction of personal allowance

Pluto Essay Example | Topics and Well Written Essays - 750 words

Pluto - Essay Example Pluto has five moons which are Charon, Hydra, Nix, Kerberos, and Styx and there are believed to be many other smaller moons some which have been discovered and others which have not yet been discovered. Charon which is the largest was also discovered first in 1978 followed by Hydra and Nix which were both discovered in 2005. The discovery of these moons suggests that the planet may be having a ring system though past studies show that no ring exists on the planet or on its periphery. It is also worth noting that these moons are unusually close to the dwarf planet than all other objects that surround it and also then it is the case in the majority of other planets which have been explored. The origin and the identity of Pluto are not very clear and there are actually many differing theories all of which try to explain these two aspects. Some of these theories suggest that the planet used to be a moon of the neighboring planet Neptune that escaped from the normal path of circulation he nce resulting to a new planet. Other theories differ with this and argue that the paths of the two planets are far away from each and thus there is no possibility of the two colliding. There is a lot to be explored on Pluto and therefore the possibility of a spacecraft landing on the planet this year is expected to be of great benefit as far as studies concerning the planet are concerned. There is, therefore, need for more studies and visits to be launched in order to solve all the mysteries surrounding the planet.